Frequently Asked Questions about IT Portal

1. What is IT Portal?

IT Portal is a marketplace that specializes in delivering a wide range of I.T. and Electronic Products. In addition to product sales, we also offer various services such as technical support and door step maintenance services to our customers.

2. What products are available on IT Portal?

IT Portal offers a diverse range of I.T. and Electronic Products including laptops, desktops, smartphones, tablets, printers, accessories, and much more. We strive to provide the latest and most reliable products from top brands in the industry.

3. How can I track the status of my product delivery?

Once your order is confirmed and dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the progress of your delivery on our website. Simply visit the “Track Order” page, enter your tracking number, and you will be provided with real-time updates on the status of your delivery.

4. What services does IT Portal offer?

In addition to product sales, IT Portal offers a range of services to enhance the overall customer experience. Our services include technical support, where our team of experts is available to assist you with any technical issues or queries you may have. We also provide door step maintenance services, ensuring that your products are well-maintained and functioning optimally.

5. How can I avail technical support or door step maintenance services?

To avail technical support or door step maintenance services, simply contact our customer support team through our helpline number or email. Our dedicated team will assist you in scheduling an appointment and provide you with the necessary guidance to resolve any issues you may be facing.

6. Are the products on IT Portal covered by warranty?

Yes, all products purchased from IT Portal are covered by the manufacturer’s warranty. The duration of the warranty may vary depending on the product and brand. We recommend checking the product description or contacting our customer support team for specific warranty details.

7. Can I return or exchange a product?

Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can initiate a return or exchange within a specified period of time. Please refer to our “Return and Exchange Policy” page for detailed information on the process and eligibility criteria.

8. How can I contact IT Portal for further assistance?

You can reach out to our customer support team through our helpline number or email. Our friendly and knowledgeable representatives will be happy to assist you with any queries, concerns, or assistance you may require.

We hope these FAQs have provided you with the necessary information about IT Portal. If you have any further questions, please do not hesitate to contact us.